Return Policy

Novel Holdings LLC Returns & Refunds Policy

Thank you for shopping at Saber Cabinets.

If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the delivery date of the product. The product can be returned for a refund.
To be eligible for a return, please make sure that:
The product was delivered in the last 14 days
The product is in its original sealed packaging
The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMA) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMA), contact us:
By email: support@sabercabinets.com
Send the product with its original packing and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
19200 Chennault Way , Suite A Gaithersburg, MD 20879

Refunds for non defective items that are unopened will be given after receipt at our warehouse and verification that the product is factory sealed. Returns on unopened items are subject to a restocking fee of 10%.  In the event of a return, you will be responsible for the full amount of the actual shipping cost paid to deliver the product to you, and we will provide documentation upon request, of the actual shipping bill in these cases. You are responsible for shipping the product back to us.

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Saber Cabinets.

Damaged items
If you received a damaged product, please notify us immediately for assistance. E-mail your request for a return authorization. Photos of defects panels are helpful to insure that the correct part is replaced.  Requests must be made within 14 days of receipt of product.  All Defective returns are for an exchange only. For defective returns, we will issue a return authorization upon your explanation of the defects.


Refused Shipments
All refused shipments will be assessed an automatic 10% restocking fee plus in-bound and out-bound shipping costs.  We will provide documentation upon request, of freight costs on refused shipments.

Sale items
Sale items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@sabercabinets.com